EHR Optimization Specialist

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. 

Success in this role requires the ability to develop and maintain positive relationships and professional interactions with affiliated physicians and their staff, internal MDVIP employees and external vendors. The optimization services begin with pre go live training, onsite training and support, and evolves into a long-term support partnership towards full EHR adoption. The EHR team works collaboratively to enhance the documentation practices and workflows that focus on the affiliates’ needs, optimizing clinical outcomes, maximizing quality reporting and fiscal responsibility.

Training Delivery, Optimization and Ongoing Support (65%)

Administrative Duties (20%)

Affiliate Support (10%)

Knowledge Maintenance (5%)

Education / Experience / Knowledge:

Bachelor’s degree in a relevant discipline from four-year college or university required, or equivalent combination of education and experience where two years related experience equals one year of schooling.

• At least three years athenaClinicals training and a solid understanding of EHR and medical office workflow required

 Computer Proficiency:

• Proficient in Microsoft Office applications and Screen Sharing Apps
• Basic knowledge of Salesforce and HTML
• Able to learn new software easily.

 Certificates and Licenses:

• Valid Driver’s license with insurable driving record.
• TSA approved identification upon hire.

Field based roles:

• This role requires substantial overnight travel, including air travel.  The home residence must be within 60 miles or 120 minutes driving distance to a large airport servicing the United States.
• Home residence is the taxable location.  
• When not traveling, this role is approved for home-based work, from the location identified at the time of hire. Any change of work location, even on a short-term or interim basis, must be reviewed by the Supervisor and HR and approved at the sole discretion of executive leadership. 
• At no time may work be performed, or computer systems accessed, from outside of the U.S.

An understanding of the CMS program MIPS, clinical training and primary care medical office experience is highly desirable.

Why Join MDVIP?

• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence. 

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodation during the application or interview process, please let us know, and we will be happy to assist. 

Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.