Dallas, TX

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. 

Practice Success & Growth Strategy

• Develop & Execute Business Plans: Partner with physicians to assess practice performance, identify areas for improvement, and implement strategic initiatives that drive revenue, increase patient membership, and enhance operational efficiency.
• Drive Measurable Results: Implement targeted programs to reduce cancellations, increase new memberships, optimize pricing strategies, and streamline operations for long-term success.
• Onboarding & Continuous Training: Lead the onboarding of new practices and staff, providing ongoing training and performance coaching to ensure team members deliver an exceptional patient experience. Develop First-Year Growth Plans for all new affiliates and guide established practices through continuous improvement initiatives.
• Trusted Advisor & Consultative Engagement: Serve as a strategic business consultant, helping physicians optimize patient engagement, streamline workflows, and leverage best practices to enhance practice outcomes.
• Proactive Physician & Staff Engagement: Maintain consistent communication through in-person visits, calls, texts, and emails to ensure alignment with corporate initiatives, resolve concerns efficiently, and encourage participation in growth initiatives.
• Operational Best Practices & Adoption: Regularly observe practice operations, identify gaps, and provide hands-on guidance to enhance productivity, service quality, and membership retention.

Account Management

• Strategic Account Growth & Risk Mitigation: Proactively identify at-risk practices, expansion opportunities, and new growth initiatives within the assigned accounts. Analyze practice performance and recommend continuous improvement plans based on data-driven insights.
• Structured Visit & Engagement Cadence: Conduct regular on-site and virtual office visits, adjusting frequency based on performance assessments. Implement growth plans for underperforming accounts, ensuring practices meet performance goals and maximize revenue potential.
• Collaboration & Resource Optimization: Work cross-functionally with internal teams—including Sales, Marketing, and Corporate Support—to drive territory success. Identify appropriate tools and resources to support affiliates effectively and follow up to ensure problem resolution.
• Influence & Leadership in Practice Success: Lead physician engagement efforts, influencing participation in key corporate initiatives such as networking events, practice relocations, and technology implementations (EHR integrations, CRM adoption, etc.).

• Goal-Oriented and Results-Driven: Focuses on achieving goals and getting things done efficiently and effectively.
• Trusted Advisor: Builds strong relationships by offering helpful advice and being reliable.
• Confident and Unflappable: Stays calm and confident, even in stressful or uncertain situations.
• Handles Tough Conversations Well: Can talk through difficult issues honestly and respectfully, without avoiding them.
• Collaborative: Works well with others, values teamwork, and helps everyone succeed together.

• ·       Bachelor’s degree from four-year college or university, preferably in the study of business administration, marketing, or management, or commensurate professional experience

  ·       Three years (3) related work experience in account management, sales, and / or working toward a set of clear business growth targets

  ·       Proven track record achieving sales or business growth targets.

  ·       Strong ability to build trust and advise clients on business optimization.

  ·       Results-driven and Goal-oriented: Demonstrates a commitment to achieving business objectives with a proactive mindset

  ·       Confident & Responsive: engages with clients consistently, providing timely and valuable support

• Proficient in Microsoft Office applications, with advanced skills in Outlook and intermediate skill level in Excel and Word. Basic PowerPoint skills required. Effectively uses travel and expense reporting software and is fully capable of navigating other programs such as mapping software or CRM databases. Demonstrated ability to learn new software easily.

• ·       Medical Background (Preferred): Experience working in healthcare, medical sales, or clinic operations.

Why Join MDVIP?

• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence. 

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodation during the application or interview process, please let us know, and we will be happy to assist. 

Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.