Technical Product Owner - Pricing, Billing & Payments

This is a hybrid position based out of our corporate office in Boca Raton, FL.

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. 

MDVIP is seeking a Technical Product Owner to lead the vision, strategy, and execution of core internal platforms that power billing accuracy, pricing automation, payment integrity, and operational efficiency. This role serves as a strategic link between our financial, compliance, and technical functions—turning cross-functional goals into scalable, auditable product solutions Reporting to the Associate Director, Information Systems and Business Solutions, you will be the single point of accountability for delivering reliable, high-value infrastructure that supports long-term business growth and operational excellence.

• Define and execute the roadmap for platform resilience across billing and payments infrastructure
• Lead remediation of key audit findings—such as pricing-founder mismatches, physician fee accuracy, and pricing transparency mechanisms.
• Partner cross-functionally with Engineering, Salesforce, Finance, and TechOps to launch high-impact features (e.g., convenience fees, tokenized card processing, corporate billing workflows, and self-service billing tools).
• Own end-to-end product lifecycle: from backlog prioritization and scope definition to user acceptance testing (UAT), stakeholder alignment, and release.
• Define and track success metrics focused on accuracy, performance, reconciliation integrity, and user satisfaction.

• Systems Thinking – Ability to see across the entire billing and payments ecosystem, recognizing downstream impacts and dependencies
• Execution Excellence – Delivers complex solutions with discipline, balancing speed with scalability, compliance, and audit readiness
• Cross-functional Collaboration – Navigates and aligns stakeholders across product, engineering, finance, and operations
• Decision Ownership – Acts as a clear point of accountability, taking initiative and ownership over roadmap outcomes
• Customer-First Mindset – Prioritizes user experience, internal efficiency, and data accuracy in equal measure

• Bachelor’s Degree in Finance, Accounting, Computer Science, Information Systems, or related field
• Five (5) years of experience in technical product ownership, business systems, or platform product management—preferably in recurring revenue or fintech environments
• Strong understanding of billing systems, payment processing, reconciliation flows, pricing operations, and platform lifecycle management
• Proven ability to drive cross-functional roadmaps with Engineering and TechOps toward timely and high-quality delivery
• Excellent communication skills, with a structured, analytical mindset and the ability to bridge technical and business perspectives

• Experience in project management and particularly AGILE projects (Scrum Master, etc.)
• Demonstrated experience in contracting and managing external vendors and technical teams (including offshore resources).
• Previous experience in a consulting or customer facing organization.

• Experience in AGILE projects (Scrum Master, etc.) and managing product backlogs.

Why Join MDVIP?

• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence. 

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodation during the application or interview process, please let us know, and we will be happy to assist. 

Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.