On-Site Patient Enrollment Specialist

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. 

The On-Site Patient Enrollment Specialist is responsible for leading patient education, facilitating enrollment, and executing the launch plan for transitioning MDVIP physicians. Embedded in the practice for 70–75% of the transition timeline, this role is key to ensuring timely panel completion, high conversion from engaged patients, and successful delivery of training to physicians and staff. This team member must balance execution of the project plan, performance against aggressive enrollment metrics, and high-impact in-person communication.

• Educate and convert patients by communicating MDVIP’s personalized care value proposition, achieving ≥ 30% engagement-to-enrollment conversion rate.
• Drive weekly sign-up velocity to meet or exceed full panel acquisition by Day 120.
• Deliver physician and staff onboarding that ensures full understanding and advocacy of the MDVIP model.
• Own and execute detailed launch plans with precision; escalate risks and ensure timely completion of each milestone.
• Host in-person enrollment events and deliver outbound calling campaigns to boost engagement and conversions.

• High-conversion communicator: Persuasive, empathetic, and patient-focused.
• Proven closer with a track record in consultative sales or enrollment roles.
• Operationally excellent: meets deadlines, manages details, and escalates effectively.
• Strong trainer who boosts physician/staff confidence in MDVIP’s model.
• Self-driven, goal-oriented, and accountable for performance KPIs.
• Strong presentation, interpersonal, and organizational skills.

• Bachelor’s Degree or equivalent
• Two (2) years of professional experience
• One (1) year in sales or client-facing roles, with a strong track record of meeting or exceeding goals
• Comfort with fieldwork and travel (up to 75%)

• Experience in primary care or concierge medicine
• Background in new service or practice launches
• Familiarity with CRM or project tracking systems

Why Join MDVIP?

• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence. 

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodation during the application or interview process, please let us know, and we will be happy to assist. 

Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.