Tech Product Owner - Pricing, Billing & Payments

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 400,000 members to achieve their health and wellness goals through a network of more than 1,200+ primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.

Role Summary

We are hiring a Technical Product Owner to lead the strategy and delivery of our internal platforms responsible for billing accuracy, pricing automation, payment integrity, and downstream tech operations. This role is critical in translating operational, compliance, and financial goals into clear product roadmaps and shipped solutions. A successful candidate will balance urgency with discipline, and act as a single point of accountability for delivering durable, auditable, high-value infrastructure outcomes.

Essential Duties and Responsibilities

• Define and drive the roadmap for platform resilience across our billing and payments
• Deliver improvements aligned to audit findings, including Year 1 pricing founder mismatch resolution, physician fee capture enhancements, and transparency mechanisms.
• Partner with Engineering, Salesforce, Finance, and TechOps to deliver new features including convenience fees, tokenized card handling, self-service billing UI, and corporate account workflows.
• Translate platform fragility into prioritized backlogs; own scope, UAT, stakeholder validation, and release
• Define success metrics tied to accuracy, performance, reconciliation, and stakeholder

Qualifications

• Bacherlor's Degree
• 5-8 years in technical product or business systems ownership roles, ideally in a recurring revenue or fintech
• Understanding of payment flows, billing reconciliations, pricing transitions, and platform lifecycle
• Experience managing roadmaps in collaboration with Engineering and TechOps, driving toward delivery
• Strong written and verbal communication, structured thinking, and ability to synthesize technical and business needs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting and using hands/fingers for working on a computer.
• Specific vision abilities include close vision and the ability to adjust focus from near to far.
• Must talk and/or hear for significant periods of each day.

Why Join Us?

• Opportunity to make a meaningful impact on physician success and patient care.
• Dynamic and supportive work environment with career growth potential.
• Competitive compensation and performance-based incentives.

Equal Opportunity Employer:
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.