Onsite Phone Sales Representative

MDVIP is looking for talented and impassioned sales professionals who thrive in a highly customized and consultative selling environment. Our healthcare telephone sales representatives play a key role in communicating the benefits of the MDVIP program to potential members through outbound sales campaigns to reach transitioning physician’s patients (using established leads). 

Who is MDVIP? Since opening the first affiliated practice in 2000, the MDVIP membership-based personalized healthcare program now empowers over 350,000 people to reach their health and wellness goals through in-depth knowledge, expertise, and one-on-one coaching with over 1,100 of the finest primary care doctors in America. MDVIP-affiliated doctors provide the highest level of personalized health care through consultations, comprehensive screenings, and advanced testing coupled with a wellness plan devised to help manage acute and/or chronic medical needs. MDVIP-affiliated doctors utilize the latest healthcare technologies in order to advance the delivery of primary care and improve health outcomes in America. Training is provided to develop a good understanding of the program, the company and the affiliated physician network.   

This is an onsite, mid-shift role based in Boca Raton, FL. We offer a generous Total Compensation plan to support your benefit and retirement plan needs, along with a competitive base salary + performance-based commission plan. The Benefits of Being an MDVIP Employee

Join a company that has consistently been recognized as a Great Place to Work® employer since 2018. (Greatplacetowork.com/certified-company/MDVIP) and was named by Fortune and Great Place to Work® as one of  the 2023 Best Workplaces in Healthcare. 

Essential Duties and Responsibilities:

• Sells prospective members on the benefits of MDVIP membership in an MDVIP-affiliated physician practice.  Explains the program effectively, discovering which program components generate interest so that they can demonstrate the value of the program. 
• Handles inbound call activity and accurately documents Salesforce (CRM system) with the outcome of all inbound and outbound interactions.
• Performs general research and problem resolution. Escalates concerns to management, as necessary.

Education / Experience / Knowledge:

High school diploma or general education degree (GED); an Associate degree is desirable, but not required. One year of related experience is needed, which may include prior customer service in a call center environment, or retail sales, general business or administrative experience. Prior direct sales experience is preferred.

 Required skills include:

• Strong communication skills – able to articulate the message persuasively in a concise manner.  Speaks clearly, using appropriate grammar and word choice. While not required, foreign language fluency may be considered a plus. 
• Demonstrates professional telephone etiquette and ability to use advanced phone systems.  
• Ability to establish priorities, work independently, and manage objectives with little supervision.
• Types with speed and accuracy, demonstrating proficiency with Microsoft Office Suite and ability to document records in database efficiently.
• Prior experience with various call center solutions a plus.
  
  

Additional information:

At no time may work be performed, or computer systems accessed, from outside of the U.S.

Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MDVIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.